Defining Account Inactivity

An account is considered inactive if it meets the following criteria:

• ◉ No Login Activity: The account holder has not logged in to the TopTraderPhantom platform for a consecutive period of [Number] years.
• ◉ No Trading Activity: The account has not registered any buying or selling of investment instruments (forex, crypto, stocks, gold) for the same period of [Number] years.

Inactive Account Management Process

To ensure responsible stewardship of inactive accounts, TopTraderPhantom implements a multi-stage approach:

• ◉ Initial Notification (Month 1): Upon identifying an inactive account, we will initiate efforts to contact the account holder via email sent to the registered address on file. This notification will clearly inform the client of their account's inactive status and outline the potential consequences of continued inactivity.
• ◉ Communication Attempts (Months 2-3): In the event we do not receive a response from the initial notification, we will undertake further attempts to reach the account holder. This may involve sending additional emails or attempting phone contact (if a phone number is provided).
• ◉ Dormancy Classification (Month 4): If no response or account activity is registered after a period of [Number] months following the initial notification, the account will be classified as dormant.

Management of Dormant Accounts

Dormant accounts require specific management practices to safeguard client assets and ensure platform sustainability:

• ◉ Dormancy Fee Implementation: A monthly dormancy fee of [Amount] may be applied to dormant accounts to cover administrative costs associated with maintaining these accounts. This fee will only be implemented after a reasonable grace period following dormancy classification.
• ◉ Fee Transparency: We are committed to transparency. Account holders will be notified in advance of any dormancy fee implementation. A clear explanation of the fee and its purpose will be provided.
• ◉ Fee Waiver Considerations: TopTraderPhantom acknowledges there may be extenuating circumstances that contribute to account inactivity. We will consider waiving or reducing dormancy fees on a case-by-case basis, particularly in situations where we can establish legitimate reasons for the dormancy.

Escheatment Procedures (Extreme Inactivity)

In accordance with applicable laws and regulations, account funds held in dormant accounts may be subject to escheatment. Escheatment refers to the legal process by which unclaimed financial assets are transferred to the state. This process is only triggered under specific circumstances:

• ◉ Account Dormancy Threshold: Dormant account balances exceeding a certain threshold amount ([Amount]) will be considered for escheatment. This threshold is established in accordance with relevant regulations.
• ◉ Extended Inactivity Period: Escheatment will only be initiated after a prolonged period of account dormancy exceeding [Number] years. This extended period allows ample time for account holders to regain access to their accounts and their funds.

Escheatment Prevention

We understand the importance of safeguarding client assets. To prevent inadvertent escheatment, TOPTRADERPHANTOM will:

• ◉ Proactive Communication: We will make consistent efforts to contact account holders throughout the inactivity process. Multiple communication channels will be utilized to maximize the chances of reaching them.
• ◉ Account Information Updates: We encourage all account holders to maintain up-to-date contact information within their account profiles. This ensures they receive important notifications regarding account status and potential dormancy.

Account Reactivation

Account holders can easily reactivate their dormant accounts at any time. Simply logging in to the TOPTRADERPHANTOM platform using their existing credentials will restore full account functionality. In instances where dormancy fees have been incurred, these fees will need to be settled before complete access to all account features is available.

Policy Amendments

TOPTRADERPHANTOM reserves the right to modify this Account Inactivity Policy at any time. We will ensure any significant revisions are communicated effectively to our account holders. The updated policy will be prominently displayed on the platform for easy access and review.

Conclusion

By implementing this Account Inactivity Policy, TOPTRADERPHANTOM aims to strike a balance between safeguarding client assets, maintaining platform integrity, and complying with relevant regulations. We encourage all account holders to maintain an active trading presence or regularly log in to their accounts to avoid dormancy and potential escheatment of their funds. Should you have any questions or require clarification regarding this policy, please do not hesitate to contact us